Client Resources
Our clients have a trusted partner for life.
When you become a RetireMed client, you have year-round access to our client support team who can help you with all your plan-related needs. This includes answering any questions regarding your coverage or benefits, helping you to navigate billing or claim issues, making changes to your plan during the Annual Enrollment Period (AEP), and more. No matter what your needs are, we’ll be with you every step of the way.
Have questions about your plan or Medicare?
Check out the answers to our clients’ most frequently asked questions.
Hello to your new adventure.
After a client enrolls in a plan with RetireMed, they have year-round access to our client advisor team from that point forward. This team consists of licensed advisors who can:
- Explain your coverage and benefits
- Check the network status for specific providers
- Help navigate and resolve billing or claim issues
- Set up mail order prescriptions to save you both time and money
- Assist you during the Annual Enrollment Period (Oct. 15 – Dec. 7) if you need to make changes to your Medicare plan
- And more
We provide clarity with ongoing personalized communications.
As a valued client, you will receive timely communications from us, such as:
- Your RetireMed e-Newsletter, with opportunities to select your own frequency and relevant topics
- Emails to keep you informed of any upcoming changes to your plan or any new resources available to you
- Important plan-related communications from your health insurance company
Have you had a great experience with RetireMed?
If you have a neighbor, friend, or relative who needs help navigating Medicare, send them our way!