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Here to Help: Your Client Advisor Team at RetireMed

As a RetireMed client, you have access to our team of licensed client advisors who can help you with all your plan-related needs. No matter what comes up, we’ll be with you every step of the way. Read below for more information about the services our client advisor team offers!

Who is the client advisor team?

Once you enroll in a plan with a RetireMed benefit advisor, you have access to our team of licensed client advisors from that point on. Client advisors handle any enrollment needs for you as necessary after your initial enrollment. We’re here to assist you year-round and advocate on your behalf to make sure your health plan needs are met, as well as inform you about important Medicare and plan-related topics.

How can the client advisor team help you year-round?

The client advisor team consists of licensed advisors who can:

·         Explain your coverage and benefits

·         Check the network status for specific providers

·         Answer plan-related questions

·         Help navigate and resolve billing or claim issues

·         Set up mail order prescription service

·         And more

How can the client advisor team help you during Medicare’s Annual Enrollment Period (AEP)?

During AEP, which is Oct. 15 – Dec. 7, the client advisor team will:

  • Keep you apprised of any important changes affecting your plan for the new plan year
  • Review and assess your plan as needed to:
    • Determine if a change is necessary based on your needs or plan changes
    • Review your plan benefits for the upcoming year

We’re Here to Help

Remember, our client advisors are here for you all year long. If you ever need assistance at any point, please schedule a call or reach out to us at 877.222.1942. For additional information about our services and frequently asked questions, visit our client resources page.

If you’re not currently a RetireMed client and have questions about Medicare or individual health insurance, we can help you get started! Schedule a call or contact 844.388.6565.