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RetireMed Clients: Your Annual Enrollment Period FAQs

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Medicare’s Annual Enrollment Period (AEP) is from Oct. 15 to Dec. 7 and applies to those on any type of Medicare plan. During this time, you can review your current Medicare plan and if needed, explore others that may better fit your needs or budget. If you choose, you can enroll in a new plan for the upcoming year. 

As a RetireMed client, our client advisors are here for you during AEP and year-round for any of your Medicare or plan-related needs that arise. With AEP just around the corner, our team put together these AEP FAQs for your reference. 

How can the client advisor team help me during AEP?

Your client advisor team will keep you informed of any important changes affecting your plan for the upcoming year. We can assess your plan as needed and:

•    Determine if a change is necessary based on your needs or plan changes
•    Walk you through your plan benefits for the upcoming year.

I am happy with my plan. Do I need to do anything? 

If you are satisfied with your current Medicare plan, you do not need to do anything during AEP. Your plan will automatically renew for next year and you do not need to sign any documentation to renew your plan. 

Do I need to make an appointment with RetireMed? 

If you do not have any questions about your plan or benefits, you are all set! However, if you do have questions, your client advisor team is available to assist. Call 866.557.1313. Our team will help you determine if an appointment is necessary.

If I mistakenly enroll in a new Medicare plan with someone outside of RetireMed, am I still able to receive services from RetireMed? 

Unfortunately, if you mistakenly enroll in a Medicare plan with a company other than RetireMed (such as a Medicare agent at a grocery store, pharmacy, recreation center, etc.), you will no longer be a RetireMed client and will lose access to our year-round services. If you enroll in a plan by mistake, contact our team right away before the Dec. 7 AEP deadline and we can help!

My drug costs are expensive because I go into the Medicare Part D donut hole. Will changing my plan help? 

The donut hole exists on every Medicare plan. It’s based on your prescription medications and unfortunately, changing your plan will not eliminate the possibility of going into the donut hole. 

What are your business hours?

Our phone lines are open Monday through Friday, 8 a.m. – 5 p.m., and beginning on Oct. 1, Saturday from 8 a.m. – 12 p.m.

We’re Here for You

If you still have questions, give us a call at 866.557.1313 or schedule a call and we’d be happy to help. Please make sure you have a current list of your doctors and medications available.

If you’re not a RetireMed client and have questions about AEP, Medicare, or individual health insurance, we’re here to help! Schedule a call or contact 844.388.6565.