SMS Terms & Conditions

By opting in to receive SMS messages from us, you agree to the following terms in accordance with the Telephone Consumer Protection Act (TCPA), CMS Medicare marketing guidelines, and 10DLC carrier requirements.

Program Description 

By providing your mobile number, you agree to receive SMS (text) messages from a licensed health insurance agency/broker. Messages may include:

• Medicare Advantage, Supplement, and Part D plan information
• Enrollment and renewal reminders (including Annual Enrollment Period communications)
• Appointment confirmations and follow-ups
• Account notifications and service updates
• Marketing messages related to insurance products, where permitted

Opt-In Consent 

You will only receive messages if you have provided prior express consent through one or more of the following methods:

• Website form submission
• Verbal consent
• Paper form or agreement
• Other documented opt-in method

Consent is not a condition of purchase. Message frequency may vary.

Message Frequency 

Message frequency varies based on user interaction, account activity, and enrollment periods. You may receive more frequent messages during enrollment periods or when action is required. 

Message and Data Rates 

Message and data rates may apply. Charges depend on your mobile carrier and plan. 

Opt-Out Information

You may opt out at any time. 

If you no longer wish to receive messages from us, please reply STOP to any message. After you send STOP, you will receive a confirmation message and will no longer receive SMS messages unless you opt back in.

Help / Support 

For help, reply HELP to any message or contact support at 18888107633.

10DLC & Carrier Compliance Disclosures

• Message delivery is subject to mobile carrier approval and may be delayed or filtered by carriers
• Mobile carriers are not liable for delayed or undelivered messages
• Messages will be sent only between permitted hours in applicable time zones
• We do not use purchased or third-party lead lists for SMS outreach without proper consent
• Each message will clearly identify our organization

CMS / Medicare Compliance 

• We comply with CMS Medicare marketing guidelines
• Messages are sent only to individuals who have opted in
• Messages will not misrepresent plan benefits or imply affiliation with the U.S. government
• You are not required to enroll in any plan

For official Medicare information, call 1-800-MEDICARE (1-800-633-4227) or visit www.medicare.gov. 

Privacy & Data Use

• We do not share, sell, rent, or disclose your mobile number or SMS opt-in data to third parties for their own marketing purposes
• Information collected is used solely for communication related to your inquiry, services, or coverage options
• SMS is not a secure channel; sensitive personal data should not be shared via text

Important Notice

SMS messages are not intended for emergency or urgent situations. For immediate healthcare assistance, contact your provider or emergency services.